Returns & Exchanges

At Infinity Hoop, we want you to be fully satisfied with your fitness journey. If you are not completely happy with your weighted hula hoop, we offer a 30-day return policy for all unused items in their original packaging.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack your Infinity Hoop and all additional links in the original box to ensure no damage occurs during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned equipment, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing